7G Japanese Style Square Sunglasses Frames of Fine Quality Acetate and Alloy Glasses for Men with Case
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
Nightmare GlassesUSA Experience: Order #105081183 - Never Received, Refund Nightmare!
I’m writing this because my recent experience with GlassesUSA was an absolute nightmare, and I want to warn others. My order (#105081183), placed on February 24th, never arrived. "GlassesUSA has still not sent my refund for an order I never received. $246.00 they have of my hard-earned money…The tracking number still shows it stuck in Atlanta, Georgia. I can't get a response for a refund all they keep telling me is it is in transit from a BOT. I want my money back, GlassesUSA…4/1—still no glasses!! Finally, GlassessUSA has agreed to a refund, but I still have to wait 7-10 business days to receive it. This company is atrocious, and the only reason I am getting my refund is because I filed a complaint with the Better Business Bureau, wrote a bad review on Trust Pilot and Google, and filed a complaint with the Vermont Attorney General's office. Keep that in mind when you do not get your order and request a refund. It worked for me with this terrible company!" This is unacceptable, and the complete lack of customer service pushed me to leave this review. I felt completely ignored until I escalated the issue to multiple authorities.
Customer: I'm calling about order #105081183. It's been over a month and I haven't received it. The tracking hasn't updated in weeks.
CS Rep: I apologize for the delay with your order. Let me check the status. It appears there was a problem with the shipment.
Customer: A problem? That's an understatement! I've been trying to get a refund for weeks. I've received nothing but automated responses. I want my $246 back now.
CS Rep: I understand your frustration. I can process a full refund immediately. You should see it reflected in your account within 7-10 business days.
Customer: Seven to ten business days? It's been a month already! This is ridiculous. I had to involve the Better Business Bureau and the Attorney General just to get this far.
CS Rep: Again, I sincerely apologize for this unacceptable experience. We are reviewing our shipping procedures to prevent this from happening again. The refund is being processed now. You will receive a confirmation email.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From Glasses Disaster to Mozaer Delight: My Perfect Online Glasses Experience! 🤩
After countless compliments and experiencing unparalleled comfort, I simply have to share my secret to effortless style and supreme clarity. It's all thanks to these incredible Japanese Style Square Sunglasses. Crafted with fine quality acetate and alloy, they're not just eyewear; they're a statement. The gold tortoise finish adds a touch of sophisticated charm that perfectly complements any look, making you stand out in the best way possible. If you're ready to elevate your everyday and experience the perfect blend of elegance and durability, you absolutely need to check these out. My last online glasses purchase was a disaster. 😤 I ordered from a different site, and the glasses arrived damaged, the wrong prescription, and customer service was utterly unhelpful. The whole experience left me feeling frustrated and ripped off ðŸ˜. Getting a refund was a nightmare, and I vowed never to shop online for glasses again.
But then, a friend recommended Mozaer.com. They raved about the quality and the excellent customer service, a stark contrast to my previous experience. Intrigued, and desperate for a new pair of glasses, I decided to give Mozaer.com a try. 🤔
I was so glad I did! I found this glowing review online: "Best eyeglass company for the money! Lens cut exactly to rx, better selection than most walk in stores, courteous telephone operators if you have questions, and speedy delivery with a money back guarantee on glasses. Save tons and shop here instead!" This perfectly described my experience!
The website was easy to navigate, the selection was vast, and I loved the ability to virtually try on different frames. The quality of the glasses I received was outstanding; they're comfortable, stylish, and the prescription is perfect. The customer service was friendly and responsive, answering all my questions promptly. I even needed some help choosing between a pair of reading glasses and sunglasses with readers and they were incredibly helpful. ✨ The entire experience was smooth, efficient, and surprisingly affordable. I'm so happy I found Mozaer.com! 😃 I'll definitely be shopping here again for all my eyewear needs.
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