Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Order Custom Prescription Lenses
2: Choose Lenses At the Below Buttom!
Customer Reivew:
⚠️ DANGEROUS Mistake: Wrong Prescription & A Customer Service Nightmare
I’m writing this to warn other potential buyers. My recent online shopping experience was not just disappointing; it was dangerous. The company sent me the wrong prescription safety glasses, causing dizziness and nausea. It’s been Impossible to get ahold of a live person to actually help get this resolved. Multiple chat sessions, phone calls and emails and still can’t get in touch with anyone. I recommend buying from another company even if it’s a few more dollars. After countless attempts, I finally connected with a representative, and I needed to document this ordeal.
Customer: I finally reached someone. You sent me the wrong prescription, and these glasses are making me sick. I've been trying to contact you for days.
CS Rep: I am so sorry to hear that. It is completely unacceptable that you received the wrong prescription and experienced physical discomfort. May I have your order number so I can immediately look into this?
Customer: My order is #582910. This is a safety issue. I can't work with these glasses, and getting help has been a nightmare. What are you going to do about it?
CS Rep: Thank you. I see your order details now. I sincerely apologize for our error and the difficulty you've had reaching us. We will send you a corrected pair with expedited shipping at no charge and issue a full refund for your original purchase for the trouble.
Customer: A refund and a new pair? Fine. Just make sure they are right this time. I need a prepaid label to return these wrong ones.
CS Rep: Absolutely. I am processing that for you right now. You will receive an email with the return label and a confirmation of your new order within the next 10 minutes.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
✨ From Nightmare to Dream: How This Company Restored My Faith in Buying Glasses Online!
I can't tell you how many pairs of sunglasses I've lost to the bottom of my bag. Scratched lenses, bent frames… it was a constant frustration. That all changed when I finally invested in a proper Protective Eyewear Case. This isn't just any case; its durable hard-shell design and secure zipper give me total peace of mind, whether I'm on a long trip or just running errands. It’s become an essential accessory for keeping my favorite glasses pristine, and the fact that it comes in so many stunning colors is a huge bonus. I have to be honest, my last attempt to buy glasses online from another company was a complete disaster. 😤 They sent me the wrong prescription, causing dizziness and nausea. Trying to get help was a nightmare; their customer service was non-existent, and I felt completely ignored and frustrated. I almost swore off buying glasses online forever. ðŸ˜
After venting to a friend, they recommended I give Mozaer.com a try, promising a totally different experience. I was skeptical, to say the least, but I desperately needed a new pair, so I cautiously decided to give it one last shot. 🤔
I'm so glad I listened! My experience mirrors what another happy customer wrote: "I am leaving a five star review in accordance with the ease of ordering and the virtual help I received online from Nicole, when I had a question. So far so good. I have ordered before and was very pleased with my glasses and I’m sure I will be again."
That was exactly it! The website was incredibly user-friendly, and finding the perfect pair of reading glasses for women was simple and stress-free. The glasses arrived quickly, the prescription was spot-on, and the quality of the frames was far better than I expected for such an affordable price. ✨ The entire process was seamless from start to finish. Mozaer.com has officially restored my faith in online eyewear shopping, and I couldn't be happier with my purchase! 😃
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